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Technology

8 Points to Consider to Not Have Glocal Failure Workday v SuccessFactors

Living abroad you notice all kinds of what I call Glocal failures.  That's the want to localise but be global.  When you buy a new software, or even product and the automatic customisation of the language is in German, French or Italian and you may or may not get an English option.

In Human Capital Management (HCM) systems developers have to push Glocal in the business to employee space so how do they weight up agains the 8 factors often considered in the organisations needs?  This blog provides a high level assessment.

It all depends on your organisation, what countries you serve, the nature of your business, data, TOM, and IT landscape.

WorkDay and Success Factors are continually developing their applications, so this is an approximate evaluation is my own opinion in comparison between Workday and SuccessFactors as of the beginning of 2017.  

Self Service Adoption

Workday currently has more extensive mobile enablement which allows easier adoption. What should however not be underestimated is that the managers role is not HR.  The future pushes the Service Model to the manager and that needs to be correctly supported.

Self Service Adoption

Both SuccessFactors and Workday provide extensive self service for employee, managers and HR that are easy to adopt due to intuitive navigation within each function.  What should however not be underestimated is that the managers role is not HR.  The future pushes the Service Model to the manager and that needs to be correctly supported.

Business Services Integration

Business Services Integration

SAP delivers prepackaged standard SAP connectors and a local app development area for extensions, a bit like android or apples app developer hubs.  Standard platforms such as Boomi, Hannah, HI for the integration to core HR solutions and Payroll.

Workday also has standard connectors and tools for major systems that can be used as accelerators, integration is however more complex and costly for other business and local systems.

User Experience

User Experience

SuccessFactors is also highly rated for its look and feel, and ease of navigation by end users.  SAP offers most but not all functions on the mobile platform.  There is a  restriction for administrators on some functionality where mobile is not yet possible.

Workday is highly rated for its ease of use in several servility polls conducted by real end users, and is fully mobile enabled.

Localisation

Localisation

SuccessFactors by the end of Q4 had circa 80 country packs where local legal requirements are built in as standard, and in country resource maintain and push them to new package releases for you company.

Workday has a predominantly global outlook, with less flexibility for customisation.

Payroll

Payroll

SuccessFactors provide payroll coverage to 30+ countries, payroll is integrated with modules from local pay impacting data straight to the payroll provider.

Workday has payroll built in for 4 countries: US fully operational, UK, Canada and France are on release but not available yet to all customers.

Analytics

Analytics

SuccessFactors have the first level of data available, but full Business Insights is chargeable.  The cost and real application to business analytics still is a solution I look at with businesses on their ROI.

Workday full analytics comes as standard with fully drill-able insight.  The cost and real application to business analytics still is a solution I look at with businesses on their ROI.

Strategic Workforce Planning

Strategic Workforce Planning

SAP have a Strategic Workforce Planning model as well as extensions 'Enterprise Jungle' and 'FieldGlass' to manage the ever increasing agile and contingent workforce.

Workday supports strategic workforce planing across HR data and other systems

Application Management

Application Management

SuccessFactors allows you the grace of 2 release codes.  It alerts you to release change and new you try packs changes and implications.  Effort is still required to manage the impact.  This leads to often new roles in the Service Organisation e.g. managing the tool and it's impact.

Workday forces you to upgrade so planning, preparation and release effort is impacted.This leads to often new roles in the Service Organisation e.g. managing the tool and it's impact.

Why I don't dress up for flights

A while back there was an article circulating of some guys boasting of getting dressed for flights to make a good impression and meet people.

 

I remember reacting and frankly wanting to spew.

It's just gone 13:00 on a Sunday and I'm sat in economy for a 12 hour flight to LA in jeans and a top.

Each to their own but I want to present the other side of flying in comfort.

Time with the family 

We left our house at 10:00 to ensure that we got to Zurich airport for 11:00.  As a working Mum it wasn't just me going and preparing for my trip:visa, transfer, hotel, presentations to review on the plane. It was also preparing the family. They needed breakfast and we needed time together before my husband is about to have a very hectic week. So getting a shower and putting on my jeans and a top, rather than get dressed up pretentiously for a very long flight gives me more time for the family.

Comfort

Frankly many companies no longer do business travel. As awful as that is and will be left for another debate, comfortable clothes are crucial because it is impossible for me to sleep in economy.  This would be fine if I was going on holiday and could lay in, or relax.  In reality I have to hit the ground running work 12 + hours when I land, as if there was no time difference.

Inner versus exterior

Frankly if I relied on the exterior presence of someone to see whether to make a connection I would have missed out on a lot of good conversations in life.  Sometimes we are running out of the house after getting the kids to school, to a party or ensuring they know they are safe and loved before you go away for 5 sleeps. Sleeps is the way my kids know how long I am gone and Mummy is always going to come back. On my flight to New York I made friends with a nurse moving to Zurich eventually after her wedding to a Swiss Italian. On this flight I've met two great guys one in khakis and the other in jeans. The point is don't judge a book by its cover. If you feel you need to dress up fine, but if you're comfortable just bring yourself stay with that especially if you are on a long flight.

Overall I'm glad that this is my first long haul business trip in 6 months (excluding personal travel). As a mother there's nothing more important to me to being present, to having our family balance and for the majority of the time sitting at the dinner table finding out about our days at Kita (nursery), Chinski (kindergarten) and work.

Being a mother who thrives on purpose, challenge, direction and the happiness of her family can have its challenges.

Sitting in jeans on a 12 hour flight is not one of them, there are too many important things to do, like having the maximum cuddles with my kids and being open to making connections with authenticity.

 

My own Priority Pass is a saviour from the constant economy travelling for business #travellingmumtip #prioritypass

My own Priority Pass is a saviour from the constant economy travelling for business #travellingmumtip #prioritypass

Up there I do get me time, and connecting time but in reality after a 12 hr flight you feel physically sick unable to sleep.  Jeans or no jeans is irrelevant.

Up there I do get me time, and connecting time but in reality after a 12 hr flight you feel physically sick unable to sleep.  Jeans or no jeans is irrelevant.

Economy space is cramped. #comfort 

Economy space is cramped. #comfort 

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